You can permanently delete your tictacTalk account from inside the app. This page explains the steps, the 30-day grace period, and what happens to an active Gem Membership.
The request signs you out immediately and starts a 30-day grace period. After those 30 days, the account is permanently deleted. Signing in again with the same provider identity before the deadline cancels the deletion request. Signing in with the other provider opens its separate tictacTalk account and does not restore this one.
Before scheduling account deletion, tictacTalk expires any open Gem Checkout it can identify and schedules linked Web subscriptions not to renew at the end of the current paid period. You keep valid paid access through that date.
If the payment provider is temporarily unavailable and the billing state cannot be safely confirmed, the deletion request is not scheduled. You can try again later. Signing in during the 30-day grace period restores the account, but it does not automatically restart a subscription that was scheduled not to renew.
You may submit a request by email. We will reply with a step to verify that you own the account before processing it and, where applicable, arrange the end of automatic Gem renewal. Never send your Google or Facebook credential, tictacTalk session token, full card number, or security code.
At the end of the grace period, tictacTalk removes the account profile and data linked to it, including the public tictacTalk ID, nickname, default avatar or uploaded profile photo, gender, conversation language, matchmaking preferences, daily Gem filter-usage records, local membership links, push subscriptions, and block-list relationships. Reports involving the account are removed or de-identified except where limited retention is still required for an active safety or legal matter.
A minimal security record containing the internal tictacTalk account identifier and revocation time may remain temporarily only to prevent an older signed session token from restoring the deleted account. It expires automatically after the maximum session-token lifetime.
A keyed, nonreversible billing fence that does not contain the raw internal account identifier may remain for no more than 120 days solely to reject or refund a delayed payment-provider completion. Aggregated analytics that no longer identify the account may also remain.
Payment providers may retain transaction, taxation, refund, dispute, and fraud-prevention records when required for financial or legal compliance. Information may be retained longer only when required by applicable law, a valid legal process, or an active safety investigation, and only for that purpose.
Contact support@tictactalk.chat. The Privacy Policy explains the wider data-handling rules.
← Back to tictacTalk